EPIC 950
The EPIC device is a similar printer as the Gen2. configurations are different. The EPIC requires two cables in order to be inpected and have the firmware updated. The com 9 and the com 2.
Rebooting:
The process of rebooting is required in order to download the new update firmware. The process consists of pressing the power switch button with the red color at first then a second later the power button from the EPIC 950 at the same time. We then release the red button and the epic 950 switch. In order to verify that the reboot was sucesseful, the fault signal on the Epic 950 will turn to red. After that process, we are able to click on the download process which takes 5 minutes to process.