Knowledge Database
Linux Driver Link: https://www.dropbox.com/sh/85i27u4am3h08su/AABQUGZX4EhFxuBjA3Yl9Fa1a?dl=0
Thu, 19 Jan, 2023 at 8:51 AM
EP802 Printer density settings Setting the printer density is required based on the customers request.It is important to understand the density protocol ba...
Thu, 4 May, 2023 at 9:06 AM
Customer Inquiry Technique Never leave the client hanging, always answer with I will get back to your problem as soon as possible. Keep the text si...
Fri, 27 Jan, 2023 at 7:50 AM
GEN 2 RS232 ONLY Firmware update (OLD TYPE) Firmware update for the GEN 2 RS232 is different than the GEN 2 universal. In the GEN2 RS232 we are required...
Fri, 27 Jan, 2023 at 7:53 AM
EPIC 950 The EPIC device is a similar printer as the Gen2. configurations are different. The EPIC requires two cables in order to be inpected and have ...
Fri, 29 Sep, 2023 at 7:25 AM
EP802-TM Cutter Fault Cutter issues are identifed in several ways. In order to recognize that we have a faulty cutter the first visible note would be: Th...
Thu, 16 Feb, 2023 at 9:05 AM
Internal part of the Cutter/Possible repairing techniques Disasembling the cutter from the EP802-TM is the first part of the repair process in order to pre...
Thu, 16 Feb, 2023 at 10:28 AM
Testing the magstrip card (card reader) Connect to the reader, using the USB port to the tool TEST288_C001_V10_EN Click the magnetic button, Set t...
Fri, 17 Feb, 2023 at 9:26 AM
RBA-40 Firmware update The first step to be performed with the RBA is to choose the firmware based on what has been requested. The firmware enables the bi...
Fri, 17 Feb, 2023 at 9:21 AM