EP802-TM/Cutter Fault
Cutter issues are identified in several ways. In order to recognize that we have a faulty cutter the first visible note would be:
The sound of the cutter: when the cutter produces a sound it means that it faces a fault, becausse turning on the EP802-TM has a power on type of sound but the cutter sound should not be visible, which in turn indactes that there is an issue.
Masung MS-RM printdemo tool: As any other EP802-TM, we are required to do a print of a ticket for self check. This includes, self test, print sample, print BMP. When we have a faulty cutter, we are not able to print a self test ticket nor any of the other checking tickets, which indicates that the cutter needs to be replaced.