EP802 TMP- Problem with character alignment and boldness
We have some strange problems with the roll printer, I guess it is due to an error in sending the command, but it happens even though we sent it as it says in the documentation.
Could you possibly help us with this:
• Problem when printing from left and right side in one same line and certain characters: When printing from both left and right side in one line, we noticed that the character & ; real problem. After & characters, the letter belonging to the line below appears and the print on the right side is disrupted, which moves to a new line. In the attachment, I am sending an example of a press with this problem (example 1).
• Problem with bolding/emphasis in the case when we have text on the same line both on the left and on the right: We were not able to successfully bold the text if we have inline text on both sides in the same line, so it would be great if we could we get an example and the sequence of commands that works in this case.
. appears in the print, although it is not in the text that we send for printing, which as a result has a disturbed order of printing below (other characters are pushed to a new line) (example 2).”
Solution:
Our engineer optimized the "aligned left and right on the same line command parsing " to solve this client character displacement issue. FW EP802 TMP MS3 V02 20174021 D3 230906
solution of the character displacement:
The customer tested the FW. It fixed the alignment issue however they still have a problem with bolding when writing in the same line from the left and from the right.
I am sending you an example of an attempt to bold and hex bytes for that ticket.
In the example for bold, they use the following commands:
1B45 - bold on, as well as 1B46 for bold off.
What is currently happening is that the bold is successfully started, however the command to terminate the bold does not seem to be registered and instead we get an F character printed on the ticket. It is possible that the order of the commands is causing the problem since we are using both the align command and the bold command in the same line. They have tried a couple of variations but to no avail.
Solution:
The 1B 46 CODE is added after 0A, and bold can be disable from the next line