Knowledge Database

Using the EP802 without the Smart Bezel -Linux
To use the EP802-TM without the smart Bezel there are three function settings that needs to be turned off using the MSprintertoolsV1.7 1. Exist paper in...
Thu, 10 Oct, 2024 at 3:26 AM
EP802 Status monitoring
The status monitoring in the driver and the GetStatus and GetStatusspecial interfaces in the dll dynamic library cannot be used at the same time. Otherwise,...
Tue, 22 Oct, 2024 at 3:51 AM
Azkoyen/ X6-D2S_CCT-REF
When programming the Azkoyen units, always check if the firmware installed is correct. As X6-D2S_CCT-REF requires a firmware ending with REF, found in the A...
Wed, 16 Oct, 2024 at 5:04 AM
AGL LS Sensor
  But form general testing I still have a question about the behavior of the screen dimming feature. Because when attaching the light sensor and changing t...
Thu, 17 Oct, 2024 at 4:50 AM
Control software for the Misco Amplifiers - Linux Question
In the control software for the Amplifiers is there a Linux version of the app?   Channel, 25W, PCB Style Amplifier With Volume Control,   Bi-Amped, 2.2...
Fri, 8 Nov, 2024 at 3:28 AM
Paper thickness for the EP802 printer / Gsm Information
We are asking it because of a lot of paper suppliers use this instead of mm and microns, and we want to  get the right paper specs.    paper thickness int...
Wed, 22 Jan, 2025 at 9:19 AM
C6-D2S CCTALK
 All the tools/application required for working with this validator: If the customer has ccTalk Manager and a ccTalk interface, they can work with no is...
Fri, 31 Jan, 2025 at 10:08 AM
F53 Dispenser Error - FC00
 FC00 “illegal operation due to non-notification of data” is usually caused by a power outage during a dispensing operation. You should be able to clear it ...
Mon, 10 Feb, 2025 at 8:45 AM
EP802 - Firmware update tool not working
Some customers can face an issue where the firmware update tool makes the printer fail. Solution: the preliminary judgment is that your computer may...
Thu, 13 Feb, 2025 at 5:26 AM
Firmware programing for the ICT touch glass
To update the firmware for the ICT touch, We use the MT7SDU program. first step: Open the program MT7SDU Second step: Go to tools and chose EX firmw...
Thu, 20 Feb, 2025 at 3:49 AM