Knowledge Database

EP802 TM resume printing question.
Does EP802 TM resume printing after the paper roll has ended and replaced with a new roll of paper? A:  no, it won't continue printing job after exchan...
Mon, 24 Jun, 2024 at 4:30 AM
Issue with VO17B430-ECP1ET01 17"
VM17BA panel can be fixed in the existed VO17B3x0-ECP1 chassis. But for the existed 2pcs sample they were optically bonded, so it doesn’t make sense to de...
Mon, 24 Jun, 2024 at 5:19 AM
Parts that come with the MD80 Printer
Accessories list and pictures are for your reference:   Power adapter Power supply USB cable(black) White serial cable  
Wed, 26 Jun, 2024 at 4:15 AM
EP802 D3 230505 NOVOMATIC Firmware
TMP_D3_230505 firmware version. Key difference here is the was a bug located concerning timing with the ticket delivery to the presenter. Explains why TM i...
Thu, 4 Jul, 2024 at 4:47 AM
The 23.8" Clarity has one resistor that is different from the 21" Clarity display.
The 23" Clarity has two resistors while the 21" Clarity display has only one.
Thu, 15 Aug, 2024 at 9:58 AM
GEN5 USB connection instead of RS232
Can the GEN 5 be connected via USB connection from the main cable harness? Yes it is possible to do that without the (COM port cable RS232 to USB), But ...
Thu, 15 Aug, 2024 at 4:54 AM
UPS HU account 4X0W41
 4X0W41
Tue, 10 Sep, 2024 at 5:41 AM
SAP Note
When you are adding a special PW and the R- PW is finished, always make sure to close it so that when you do the normal PW the ART number can be added to th...
Fri, 13 Sep, 2024 at 5:30 AM
EP802 Width dot/line settings
Some customers might ask how to change to width dot lines, example: 576 dots/line to 640 dots/line A: To do that you can use the MSPrintertools V7 and p...
Fri, 20 Sep, 2024 at 4:46 AM
GEN2 bezel guide
FutureLogic
Tue, 24 Sep, 2024 at 5:48 AM