Knowledge Database
We have a new client who is struggling with setting up an iPro-RC unit correctly via ccTalk. Is there a Manual for the cctalkSim tool? They want to: ...
Mon, 28 Aug, 2023 at 6:01 AM
Our client could make some progress, but there is still one problem they can’t solve: I’ve used the provided instructions regarding the Recycle storage ...
Tue, 29 Aug, 2023 at 4:13 AM
When performing the control check on the JCM host simulator with the right cables attached, we want to get the status of the device. Getting status until we...
Tue, 29 Aug, 2023 at 11:17 AM
Use iSMART tool from below link: https://drive.google.com/drive/folders/11zLg672JEMZJfA9j9AsAKenyTVA9BAEr
Wed, 30 Aug, 2023 at 5:19 AM
We have tried to upload the firmware you sent to us on 2 units no problem on 3 units we have an issue? All units have been refurbished with the same parts ...
Mon, 16 Oct, 2023 at 8:15 AM
Utility mode on the EPIC 950 1: Power off and then power on. 2: The presenter should be closed. 3: The rack should be closed. 4: Open the...
Mon, 16 Oct, 2023 at 8:17 AM
1903S Chip firmware writing - Operating instructions Preparatory work Connect the computer and the printer with serial cable. Confirm the baud rate (def...
Tue, 5 Sep, 2023 at 8:09 AM
What is the Semi Bunch mode? The semi bunch is basically the same as the other models but has a special bezel that passively holds the notes so they ...
Tue, 5 Sep, 2023 at 8:11 AM
The 4 pin connector below is required for connection to the EP802-TM and TMP power adapter.
Fri, 8 Sep, 2023 at 5:05 AM
iPro RC - Failure AF error command meaning on JCM host simulator. When checking the iPro and running a test using the host simulator by clicking auto...
Fri, 27 Oct, 2023 at 9:00 AM