Knowledge Database
H00251 is a complete kit containing the UAC adapter (serial/USB converter), USB cable and power supply unit (12/24V). G00205 is the UAC adaptor only; if you...
Tue, 13 Jun, 2023 at 6:16 AM
GEN2U Firmware/ USB not showing on FLI DFU downloader. When trying to download a new FW on the GEN2 and the connections are all correct, but it does ...
Mon, 26 Jun, 2023 at 4:29 AM
iPRO RC Opto connection There are various steps to be taken in order to set up the opto mode: The opto configuaration is when we must turn the switc...
Mon, 26 Jun, 2023 at 7:32 AM
EBA 34 Upper PCB fault A reported fault during the calibration of the EBA 34, where it reads COU_UV. This fault indicates that the UV sensor do...
Thu, 6 Jul, 2023 at 3:48 AM
GEN 2 (Netplex configuration) GEN 2 Netplex requires different type of configuration and setting to update the firmware. The required actions are thre...
Mon, 8 Apr, 2024 at 5:37 AM
EPIC 950 COM Por Issue When trying to Boot the EPIC printer to boot mode in order to perform the FW download, we can face an issue where the print...
Thu, 29 Jun, 2023 at 3:11 AM
GEN 2 Automatic printing fault One of the faults seen by the GEN 2 during production, is that the printer keeps on printing nonstop, when the tickets ar...
Tue, 4 Jul, 2023 at 4:08 AM
iPRO RC length and width guide replacement Replacing the length and width guides based on the currency of the customer is an important step in order ...
Thu, 6 Jul, 2023 at 3:40 AM
EP802-TM/Cutter Fault Cutter issues are identified in several ways. In order to recognize that we have a faulty cutter the first visible note would be: ...
Thu, 6 Jul, 2023 at 3:09 AM
Sample email from Garry: We have some further details on this project. The customer will order 8 x UBA Pro with the Jamaican note set ...
Thu, 24 Aug, 2023 at 3:07 AM